Once considered only applicable to factories, Quality Management standards are now used to improve businesses ranging from manufacturing to medical to distribution  Service is, in fact, a product.

Many companies now require suppliers and sub-contractors to have an accredited Quality Management System.  This is not a bad or scary prospect.  It is an opportunity for you to build on the systems already in place. 

Sapphire QMS Associates specializes in helping small and mid-sized companies, including service organizations, turn their management systems into powerful tools for efficiency, service improvement, and cost savings. Whether you need to secure ISO certification, streamline business practices, improve documentation, or take your company to the next level, Sapphire QMS provides practical hands-on assistance, guidance, and support to help you achieve your business objectives.

• Assessment of current Quality System
• Gap Assessment to customer, industrial and international standards (i.e. ISO 9001, TS16949, AS9100, ISO13485)
• Design and implementation of customized Quality System
• Second (customer) and third (registration) party audit preparation
• Outsourced Internal Auditing
• In-house part-time or temporary Quality Management
• Management Review Facilitation
• Training
  • Quality Standards
  • Failure Mode and Effects Analysis (FMEA)
  • CA/PA
  • Statistics for small business
  • Process Mapping
  • 5S
  • Internal Auditing